Model of Citizen Charter

A Model Citizen Charter has been setup for the convenience of General Public.

FOR THE INFORMATION OF GENERAL PUBLIC OF KOTKHAI TOWN
A. (i) Building

a)

Issue of Bill

ANNUALY

b)

Deposit of Bill

With in 10 days from the date of receipt of bill

c)

Mode of Payment

In Cash or By Cheque.

  (ii)     Complaints


a)

Lodging of compliaint

In theNagar Panchayat Office on telephone No.01783-255520

b)

Attending /disposal of complaint

Within 2 days from the receipt of compliaint

c)

Mode of Payment

In cash or by Cheque.

 

B)-TAXES
General Information:
Nagar Panchayat Kotkhai is charging following taxes:-


a)

House Tax

@10.5%

On the Annual rateable value of all the land & Building in Nagar Panchayat Office.

c)

Conservancy Tax

@12%

On the Annual rateable value of all the land & Building in Nagar Panchayat Office.

d)

Servant Tax

@Rs. 1/-P.A

Per servant

e)

Dog Tax

@Rs. 50/-P.A

Per Dog

i) Annual rateable Value is detrmined and finalized after service of proposed assessment notice to the individual owners/occupiers.
ii) Public Notice is also given to the assessee before adopting the  
    assessment list for the next year.
iii) The Assessment at liberty to file an objection with the Municipalty   
against proposed assessment notice within one month.
iv) Every objection against assessment or Amendment of assessment is   
    heard after affording reasonable opportunities of being heard.

C)   BILLING


a)

Issue of Bill

ANNUALY

b)

Deposit of Bill

With in 10 days from the date of rceipt of bill

c)

Mode of Payment

In Cash or By Cheque.

A REBATE ON THE CURRENT YEAR TAX AMOUNT @20% WILL BE ALLOWED IN THE AMOUNT SHOWN IN THE BILL PAID WITHIN 10 DAYS THEREAFTER 10% SURCHARGE IS LEVIABLE.

D)   SANITATION & SOLID WASTE MANAGEMENT


a)

Cleaning of roads and Public Places

Everyday

b)

Collection and reoval of garbage  from Municipal Rubhish bins

Every day

c)

Collection & Removal of Garbage  on receipt  of non Lifting

Within 24 Hours

d)

Removal of Carcess

Within 12 Hours

 

E)    BIRTH & DEATH REGISTRATION 


a)

Registration from 1 to 21 days  after birth/death

Free in Nagar Panchayat Office.

b)

Registration from 21 to 30 days  after birth/death

Late Rs.1/- in Nagar Panchayat Office.

c)

Registration from 1month to 1 Years  after birth/death

Late feeRs.3/-with an affidavit of Rs 3/- in Nagar Panchayat Office.

d)

Registration After 1 Year after birth /Death

Late fee Rs. 5/- with Ist class Magistrate order on stamp paper worth Rs. 3/- in Nagar Panchayat Office.

 

F)    MERRIAGE REGISTRATION 


a)

Registration from 1 to 90 days after Marriage

Free in Nagar Panchayat Office.

b)

Registration from 90day to to 1 year after Marriage

By order of Executive Magistrate in Nagar Panchayat Office.

c)

After 1year

Late fee of Rs 10/- by order of Executive Magistrate 1st class in Nagar Panchayat Office.

 

G)   BUILDING PLANS 


a)

Availbity of application

On any working Day between 11:00Am to 2:00PM

b)

Submission of  Building Plan

On any working Day between 11:00Am to 2:00PM

c)

Acknowladgement

On the spot Diariesd and receipt is given.

d)

Deposit of fee/other charges

On any working Day between 11:00Am to 2:00PM

e)

Comminication of Deficiences

Within 30 days.

f)

Final dispossal of buliding Plan if completed in all respect

Two Months

H)  PUBLIC AUTHRITY UNDER THE RIGHT TO INFORMATION ACT, 2005


1

Public Information Officer

The Executive Officer, Nagar Panchayat Kotkhai,Phone 01783255520

2

Assistant Public Information Officer

Junior Engineer, Nagar Panchayat Kotkhai, Phone 01783255520

3

Appeallant Authority

S.D.O. (Civil)Theog Shimla H.P., Phone 0178338503